TERMS AND CONDITIONS FOR THECOZYKITCHEN.SHOP

Effective Date: 01-11-2024

Welcome to The Cozy Kitchen’s online store at www.thecozykitchen.shop. By using this website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please review them carefully before using our site.

1. General Information

• The Cozy Kitchen is operated by Hangzhou Kedu Technology Company Limited, located at Hangzhou, China.
• By accessing or purchasing from our website, you confirm that you are of a legal age or have consent from a legal guardian if under the legal age to make online purchases.
• The Cozy Kitchen reserves the right to modify these Terms and Conditions at any time without notice. Any updates will be effective immediately upon posting on this page.

2. Use of Website

• By using our website, you agree to use it for lawful purposes only and in a manner consistent with these Terms.
• Unauthorized reproduction, distribution, or any commercial use of the website’s content, including images, text, and trademarks, is prohibited.

3. Product Information and Availability

• We strive to provide accurate information, including descriptions, images, and pricing, on all products. However, errors may occur.
• All products are subject to availability, and we reserve the right to limit quantities, discontinue products, or make substitutions without prior notice.

4. Pricing and Payment

• All prices on the website are listed in US dollars and are exclusive of applicable taxes, shipping fees, and handling charges unless otherwise stated.
• The Cozy Kitchen accepts credit cards and PayPal, as primary payment methods.
• In case of a pricing error, The Cozy Kitchen reserves the right to cancel or refuse any orders placed for products listed at an incorrect price.

5. Orders and Cancellations

• By placing an order, you agree to provide accurate information, including your name, contact details, shipping address, and payment information.
• Once an order is placed, changes or cancellations may not be possible. Contact us promptly if you wish to request an order modification.
• We reserve the right to refuse or cancel orders suspected of fraud or unauthorized activity.

6. Shipping and Delivery

• We ship to the United States of America, United Kingdom, Canada, Australia, Germany, United Arab Emirates, Kingdom of Saudi Arabia and Nigeria. Shipping costs and delivery estimates are displayed at checkout.
• Delivery times are estimates and may vary due to factors outside our control.
• International orders may be subject to customs fees, taxes, or import duties, which are the customer’s responsibility.

7. Returns and Refunds

• We accept returns within 14 days of the purchase date, provided items are unused, undamaged, and in their original packaging.
• To initiate a return, please contact us at kitchencrew@thecozykitchen.shop with your order details. Once approved, you will receive instructions on completing your return.
• Refunds are processed to the original payment method after we receive and inspect the returned item. Shipping fees are non-refundable except in cases where the return is due to our error or a product defect.

8. Intellectual Property Rights

• All content on our website, including logos, images, text, graphics, and software, is the property of The Cozy Kitchen or our content providers and is protected by copyright, trademark, and other intellectual property laws.
• You may not use, reproduce, or distribute any content from the website without our prior written consent.

9. Limitation of Liability

• The Cozy Kitchen shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
• We do not warrant that the website will be uninterrupted, error-free, or secure, nor do we guarantee that the content on the site is accurate or reliable.

10. Warranties and Disclaimers

• All products sold on thecozykitchen.shop are provided “as is” without warranties of any kind unless expressly stated otherwise. We disclaim any implied warranties of merchantability or fitness for a particular purpose.
• Warranty claims, if applicable, should be directed to the product manufacturer where applicable.

11. User Accounts and Security

• Users may create accounts on our website. You are responsible for maintaining the confidentiality of your account information, including your password.
• The Cozy Kitchen reserves the right to terminate accounts, refuse service, or cancel orders at its discretion if these Terms are violated.

12. Privacy Policy

• The Cozy Kitchen values your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your data.

13. Governing Law and Jurisdiction

• These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States of America. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Colorado, United States.

14. Contact Information

• For questions or concerns about our Terms and Conditions, please contact us at:
  • Email: support@thecozykitchen.shop

By accessing The Cozy Kitchen’s website or placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.