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faq
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Orders are typically processed within 1-2 business days. Delivery times vary by location, but most orders arrive within 3-7 business days.
Yes, we provide free shipping for orders of $50 USD or above. For orders below $50 USD there is a shipping fee of $5 USD.
We accept all major credit cards, PayPal, and other secure payment options to make your shopping experience convenient and secure.
Our KitchenCrew customer support team is here to help! You can reach us via email at kitchencrew@thecozykitchen.shop, or through our website’s Contact Us page. We strive to respond promptly to all inquiries.
Yes, once your order has been shipped we will send you an email with the tracking link. If you do not get an email you can write to us at kitchencrew@thecozykitchen.shop with your order ID and we can help you.
Currently we ship to to the United States of America, United Kingdom, Canada, Australia, Germany, United Arab Emirates, Kingdom of Saudi Arabia and Nigeria. We are working to expand to more countries and soon should be able to add more.
We offer a hassle-free 14-day return policy on most items. If you’re not completely satisfied, you can return your product for a refund or exchange. Find our terms and conditions here to lern more.